WONG Dragon Hoop Earring
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WONG Dragon Hoop Earring
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Exchanges & Returns
We gladly accept returns/exchanges for items in unworn brand-new condition, within the first 14 days after receipt of your order.
Just a heads up, we're unable to accept returns on Solid Gold Products and Custom/Made-to-order Products because each piece is made to order. Once the products go into production, there will be NO cancellations.
* Earrings and Grillz cannot be accepted to be returned due to hygiene reasons.
For complete Returns & Exchanges information, click here>>
If you would like to exchange/return any item(s), please submit the information at our returns portal and our customer service will soon get back to you.
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If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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FAQs
Please read our FAQs page to find out more.
What is Aporro’s warranty policy?
Aporro is always committed to creating and providing the best quality jewelry. If there is any manufacturing defect within the 365-day warranty of your purchase of gold plated/vermail jewelry, our guarantee entitles you to a one-time replacement of the piece. A shipping and handling fee of $19.99 will be charged for all warranty replacements.
How long does the shipping and processing take?
Once your payment is verified, processing and shipping may take up to 1-3 days, excluding weekends and holidays. After processing, shipments within the U.S. typically take 2-4 business days, while international shipments take 4-14 business days. For custom orders, the production time is 2-3 weeks, and shipping typically takes 5-14 days.
Once your order has shipped, you will receive updates and tracking information via email.
If you have any questions about processing time or shipping, please feel free to contact Aporro customer service at sales@aporro.com.
Why should I choose earrings from Aporro？
Aporro’s earring collection offers a diverse range of designs, from timeless studs and hoops to bold, trend-forward dangly styles. Each earring is crafted from 925 sterling silver (not just the pins), ensuring hypoallergenic comfort.
What should I do if I lose my earring backings?
We understand that accidents happen! If you need a replacement for your earring backings, please contact us. Or you can easily buy the quantity you need directly on our website, click here.
