Custom Heart Locket Photo Pendant
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Exchanges & Returns
We gladly accept returns/exchanges for items in unworn brand-new condition, within the first 14 days after receipt of your order.
Just a heads up, we're unable to accept returns on Solid Gold Products and Custom/Made-to-order Products because each piece is made to order. Once the products go into production, there will be NO cancellations.
* Earrings and Grillz cannot be accepted to be returned due to hygiene reasons.
For complete Returns & Exchanges information, click here>>
If you would like to exchange/return any item(s), please submit the information at our returns portal and our customer service will soon get back to you.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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FAQs
Please read our FAQs page to find out more.
Why choose Aporro for custom jewelry?
At Aporro, we offer a full range of custom services, from creative designs to material selections. With our professional design team and in-house studio, we deliver fast turnarounds, outstanding craftsmanship, and tailored style recommendations. Whether it's pendants, chains, rings, bracelets, or other premium jewelry, we provide various options to ensure a top-tier customization experience.
What customization options does Aporro provide for products and materials?
Aporro offers a wide range of customization options, including pendants, chains, bracelets, rings, earrings, grillz, watches, and unique items like lighters, masks, and other premium custom pieces. We provide various material choices, such as brass, 925 sterling silver, and real gold in 10k, 14k, and 18k. For stones, you can choose from cubic zirconia, moissanite, diamonds, or even gemstones. Whether for everyday luxury or special occasions, Aporro crafts each piece with meticulous care and precision.
Why choose Aporro to customize your pendant?
Aporro custom pendants are available in a variety of styles, including letter and photo pendants, giving you the freedom to choose what resonates with your unique style. By selecting our letter pendants, you can explore a wide range of fonts and sizes that perfectly align with your personal taste. Additionally, you can personalize the clasp with meaningful designs or logos. Aporro's custom pendants are expertly crafted with hand-set stones, reflecting our dedication to artisanal quality.
How do I choose the right chain width for my pendant?
For pendants under 2 inches in height, we recommend pairing them with chains less than 5mm wide, such as a rope chain, tennis chain. If your pendant is around 2.5 inches in height, consider chains that are 6-12mm wide, like a Cuban link, ball chain, or other bold designs. The choice ultimately depends on your style preference. If you’re unsure or need styling advice, feel free to reach out to us.
What clasp options are available for Aporro's custom pendants?
Aporro offers a variety of personalized clasp designs, such as icons like the money bag, crown, eagle, cash, and heart and so on. For more details, you can check and select from the product page. If you have a unique idea in mind, we’re happy to create a custom clasp based on your preferences. Feel free to reach out via email or message for further details.
Can I customize premium jewelry at Aporro?
Absolutely! At Aporro, we specialize in turning your custom ideas into reality, from intricate designs to premium material selections. Our in-house design team and studio ensure a seamless experience with quick turnarounds, impeccable craftsmanship, and personalized styling advice. Submit your request through this link custom inquiry or DM us INS @aporrocustom to begin your luxury customization journey!