WONG Ⅱ Ridge Iced Out Signet Ring
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WONG Ⅱ Ridge Iced Out Signet Ring
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Exchanges & Returns
We gladly accept returns/exchanges for items in unworn brand-new condition, within the first 14 days after receipt of your order.
Just a heads up, we're unable to accept returns on Solid Gold Products and Custom/Made-to-order Products because each piece is made to order. Once the products go into production, there will be NO cancellations.
* Earrings and Grillz cannot be accepted to be returned due to hygiene reasons.
For complete Returns & Exchanges information, click here>>
If you would like to exchange/return any item(s), please submit the information at our returns portal and our customer service will soon get back to you.
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If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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FAQs
Please read our FAQs page to find out more.
What is Aporro’s warranty policy?
Aporro is always committed to creating and providing the best quality jewelry. If there is any manufacturing defect within the 365-day warranty of your purchase of gold plated/vermail jewelry, our guarantee entitles you to a one-time replacement of the piece. A shipping and handling fee of $19.99 will be charged for all warranty replacements.
How long does the shipping and processing take?
Once your payment is verified, processing and shipping may take up to 1-3 days, excluding weekends and holidays. After processing, shipments within the U.S. typically take 2-4 business days, while international shipments take 4-14 business days. For custom orders, the production time is 2-3 weeks, and shipping typically takes 5-14 days.
Once your order has shipped, you will receive updates and tracking information via email.
If you have any questions about processing time or shipping, please feel free to contact Aporro customer service at sales@aporro.com.
Can Aporro customize any ring size? Is there an extra fee?
Yes, Aporro allows you to customize any ring size you need. Simply click on “Other” on the product page, input your desired size, and shop without any extra charges.
If I customize the size of my ring, how long will it take?
Customized ring sizes generally require 14-18 days for production, as each ring is made specifically for you. If you need a quicker turnaround, feel free to contact our customer service.
